Quote:
Originally Posted by
pugliesi
Hello Jay,
Hope you understand I think almost US$ 300 too expensive just for the change that I need. I will first look for another module. Then I get back to you...
About the article manager, its not possible; because we have only modules at the front page; and the big one at the top left side will display four most recent and main articles published at the front page. If I let the YJ module as it is, we will have two modules showing the same news at the front page. That's why I need to add this new parameter.
Anyway, I have two more questions for you: 1) once I decide to have a new subscription as you suggest, how long to receive the module with the especific changes made?
2) Which ways may you help me at the developping work to lunch my site and What else may you possible do?
Best Regards,
Felipe
I'm not quite sure I understand the first part of your reply. If you are going to use the YJ extension to show articles, then they shouldn't be published on the front page in Joomla! as this can show duplicate content. Even if they are unpublished as far as Joomla! is concerned, the module will display them appropriately.
In response to your questions:
1) The support team does just that: We support you in making such changes, we don't necessarily "do" them for you. Sometimes the replies you receive as a developer will be enough to accomplish what you need, other times it will help guide you in the right direction. If you want someone to do the work for you, then you can likely hire someone to do that. For the record, I am not offering my services via this post.

As far as how long it takes to receive support, the first reply can be from minutes to hours. How long it can take to resolve something entirely is hard to quantify.
2) If you have anything other than a Developer membership, you will not typically get much help beyond general information. Sometimes that might not be enough for you to implement what you desire to do. The templates are overall designed in such a way that it is relatively easy to implement changes. If you are requesting very specific help, that gets into customization, and you should expect to have to hire someone to do the work for you if you don't want to do it. As a developer, I have virtually always received support sufficient enough to resolve all questions.